Lucas Luggage is committed to providing high-quality products and services. Lucas Luggage warranty policy is designed to ensure that your luggage remains a reliable travel companion for years to come.
If you need more help, visit official brand website.
Warranty Period
Lucas Luggage products are covered by a warranty period ranging from 2 to 5 years, depending on the specific product. This warranty is a promise of quality and durability.
Coverage
The warranty specifically addresses manufacturing defects and workmanship issues. In the unlikely event that you encounter a defect, Lucas Luggage is here to help rectify the problem.
Filing a Claim
To initiate a warranty claim:
- Fill out the warranty form on the official website.
- Provide proof of purchase to validate your claim.
What’s Covered
- Replacement of non-defective parts in the luggage.
- Issues determined by Lucas Luggage to be due to intentional abuse, modification, tampering, or alteration.
Exclusions
Please note, the warranty does not cover:
- Damage from regular use, transportation, accidents, or airline damage.
- The warranty focuses solely on manufacturing defects.
Response Time and Shipping
Be aware that warranty replies can take weeks.
Lucas Luggage does not cover shipping costs for returning a bag for repair.
Customer Service
For any queries or assistance, the Lucas Luggage customer service team is at your disposal. The company is dedicated to providing expert help to ensure you make the most of your Lucas Luggage warranty.
Conclusion
Lucas Luggage stands behind the quality of Lucas Luggage products. While warranty is specifically tailored to manufacturer defects, Lucas Luggage commitment is to customer satisfaction extends beyond this. For further details or to contact customer service, please visit the “Contact Us” page.
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